Storm & Emergency
Hail damage roof repair and documentation in Memphis
Hail damage rarely shows from the driveway. The bruises sit on the shingle surface and the dents are on the vents, so we go up, mark every hit, and hand you the photos before anyone talks about a claim.
We answer 24/7 after hail storms across Memphis and Shelby County
The job
Why hail damage hides until it leaks
Quick answer
Hail damage on Memphis roofs starts at stones about one inch across: they fracture the shingle mat under the granules, leaving a soft, dark bruise, and dent vents, flashing and gutters on the same pass. Those roofs may not leak for months, so an inspection soon after the storm matters more than waiting for a stain.
A hail-bruised shingle often looks fine. Granules are knocked loose in a small circle, the fiberglass mat underneath cracks, and water gets in over the following year as the spot erodes. By the time a ceiling stains, the storm date is fuzzy.
Our job is to find the damage while it is fresh, prove it with photos, and repair or replace what failed. We check every slope, since wind-driven hail hits one side hardest.
Warning signs
How to tell hail hit your roof
- Dented gutters and downspouts
If metal at ground level is dented, the roof took the same hits.
- Granules at the downspout
Fresh granule piles after a storm mean shingles lost surface.
- Dings on vents
Round dents on roof vents show from a ladder or with binoculars.
- Split shingle tabs
Larger stones can crack brittle tabs outright.
- Damage on cars or siding
Dented cars and chipped siding on your street point to the roof too.
How it runs
What we do after a hail storm
- 01
You call
We answer 24/7 and book inspections in storm order.
- 02
Test squares
A 10 by 10 foot square is chalked on each slope and every hit marked.
- 03
Metal check
Vents, flashing, gutters and caps are photographed for dents.
- 04
Photo report
You get labeled photos and a measured roof diagram.
- 05
Adjuster meeting
If you file, we meet the adjuster on the roof.
- 06
Repair or replace
Work follows the approved scope, photographed at each stage.
Local conditions
Hail storms across Shelby County
Hail here usually rides in with summer's pop-up thunderstorms, the same convective storms the National Weather Service office in Memphis identifies as the source of nearly all our summertime wind damage. A September 2026 watch covering the whole region listed hail damage to vehicles and wind damage to roofs as expected impacts for Bartlett and Millington. Hail in these storms is patchy, so one street takes it and the next does not, which is why we look at your roof itself rather than go by a neighbor's claim.
Hail bruising and mat fractures
A bruise is the damage that matters for the roof's life. Press on a hit and it feels soft because the mat underneath has cracked. Granule loss from age looks different, and adjusters know it, so we photograph each bruise inside a chalk circle with a scale reference. Where hits are few and scattered, individual shingles can be replaced. Where a test square shows heavy damage, that slope usually needs replacing, and matching the rest of the roof becomes part of the claim conversation.
Soft-Metal and vent dents
Aluminum vents, drip edge, gutters and flashing show hail better than shingles do, because every stone leaves a clean round dent. Those dents do two jobs. They are evidence the storm hit hard enough to cause damage, and some are damage in their own right, like a crushed turtle vent or a split pipe collar that now leaks. We photograph the metal alongside the shingles and replace dented vents and collars as part of the repair, since a dented collar is a common leak source a year later.
Hail inspection documentation
Carriers decide hail claims on evidence, and good evidence is specific. Our report lists the storm date you give us, test-square hit counts per slope, photos of bruises with chalk marks and scale, soft-metal dents, and a measured roof diagram. It also notes what is not hail, such as blistering or old wear, which keeps the claim honest and harder to dispute. You get the report whether or not you decide to file, and it stays useful when you sell the house.
Storm just passed and you think it hailed?
Call any hour. We answer 24/7, put you on the inspection list and cover any open spots before the next rain.
Call (901) 459-6395Brands we install and service
Shingles, membranes, metal and skylights from GAF, Owens Corning, CertainTeed and the other makers below.
Cost
What changes the cost of hail repair
Hail work ranges from a few vents to a full roof, and most of the price follows the test squares.
- Hits per test square
A few bruises means spot repair; many means slope replacement.
- Slopes hit
Wind-driven hail may hit one side of the house or all four.
- Soft metals
Vents, collars, drip edge and gutters add parts and labor.
- Shingle match
Discontinued shingles can turn a repair into a slope or full roof.
- Pitch and height
Steep and two-story roofs take longer to test and repair.
- Decking
Soft sheathing found at tear-off is replaced per sheet.
- Impact-resistant upgrade
Class 4 shingles cost more than standard lines if chosen.
When hail means a full replacement, a published 2026 estimate puts an average-sized Memphis-area home at $8,500 to $18,000, before any insurance payment. That is a planning range, not a quote.
FAQ
Hail damage questions we hear after every storm
Within a few weeks, while bruises are fresh and the storm date is clear. Many policies also set a reporting deadline, so check yours.
Rarely on shingles. Dented gutters, downspouts and vent caps are the ground-level clues; the bruises need someone on the roof.
Hail is a covered peril on most homeowner policies, subject to your deductible. Our report shows the damage; the carrier decides coverage.
Worth pricing if the roof is being replaced anyway. Class 4 lines from GAF, Owens Corning, Malarkey and Atlas take hail better, and some insurers discount them.
Not always. Scattered hits on one slope can be repaired. Heavy damage on several slopes usually means replacement, and the report makes that case with photos.